Register pickup

PICKUP REGISTRATION

1. Introduction

The Pickup Registration service allows customers to easily request a courier to collect parcels at their location for delivery. With just a few simple steps, the system will automatically record your request and assign the nearest driver, helping save time and ensuring a fast, convenient shipping process.

2. Pickup Registration Process

Step 1: Enter order information

• Provide the pickup address.

• Select your preferred pickup time.

• Enter the quantity and type of goods.

Step 2: Confirm your request

• Review all information before submitting.

• Add notes if needed (e.g., “Please call before arrival”).

Step 3: Staff assignment and processing

• The system automatically assigns the nearest courier.

• You will receive a notification once your pickup is confirmed.

3. Benefits of the Pickup Service

• Convenient: No need to travel to a drop-off point — our staff will come to you.

• Fast: Shorter processing time and optimized delivery workflow.

• Trackable: Easily track your pickup and shipment status via app or website.

• Flexible: Multiple pickup time slots available based on your preference.

• Professional: Well-trained staff ensuring careful and timely service.

4. Customer Support

If you need assistance during the registration or pickup process, please contact us:

• Hotline: 1900 xxx xxx

• Email: support@thk.vn

• Live Chat: via our official website or mobile app

5. Notes

• Please make sure your goods are properly packed before pickup.

• For bulky or special items, please include a note for better support.

• Pickup times may vary depending on location and order volume.